Tenant's Frequently Asked Questions

1.Who holds my deposit?

Where we are managing the property, this is held by ourselves as stakeholders in a client account until the end of the tenancy. Where we are not managing the property it will be passed over to the landlord. The deposit is held to cover any breakages, damage or other tenant liabilities. Where we are managing, at the end of the tenancy, we will check the property in tile presence of the tenant and assess any damages and deductions due.

Please note that the deposit cannot be used by the tenant to cover rent payable.

2.What must I do at the end of the tenancy?
As stated in the tenancy agreement you need to ensure that you fulfil your obligations as a tenant that is to leave the property in the same condition as at the start of the tenancy. To return furniture in its original place and to thoroughly clean all flooring, linen and other items listed in the inventory.

3.What bills do I need to pay?
The tenant is responsible for paying the utility bills such as gas, electricity, water and telephone, including television license and the council tax applicable to the property. The above is the norm unless rents are quoted with some bills inclusive, where the letting agent will explain this to you.

4. How long is a typical let?
The minimum let is of six months but tenancy agreements can be drafted for twelve months or longer. In some cases landlords may agree on short lets of less then 6 months.

5. What happens if I want to stay on?
We will negotiate the terms with the tenants and landlord to renew for a further term.

6. What is a tenancy agreement?
It is a legally binding contract between the tenant and landlord, applicable to the tenant and the property rented, which states the amount of rent, the deposit the length of the tenancy, the rights and responsibilities of the tenant and the obligations and duties of the landlord. The agreement will most probably be an assured shorthold tenancy under the Housing Act 1988, as amended in 1996.